Rite Aid Reviews

Several politely asked questions expressing concern about a privacy policy (the requirement to write out my full SSN on a COVID test request for my daughter) led to a peculiar overreaction from the pharmacist, incredibly unprofessional customer service, and a level of defensiveness that was very strange. He actually said at one point that he was uncomfortable giving my daughter her second COVID shot. I think this was because he didn’t like the fact that I called the Rite-Aid customer service # to ask about the policy. He seemed to think my attempt to clarify and understand the policy was criticism of his character, which it wasn’t. But in the end, he revealed his character, and it was quite embarrassing IMO to the Rite-Aid name.

Seriously, what's not to love? A tried and true company with a wealth of experience in offering everyday items we use on a continual basis. I've ordered many times from their online store and have had zero issues. Packaged well, decent shipping times and unused, un-touched items.

I mean, need I say more? This company has a dedicated customer and I'll keep coming back as long as they offer free shipping and I never receive a used or opened product. :)

Rite Aid is a very welcoming and clean environment. Their employees go out of their way to assist you in the best way possible. Rite Aid has amazing customer service, and they use exceptional effort to make sure all of their customers' concerns are needed. This store is really nice, and definitely better than CVS.

I am permanent customer at rite aid on 8222 18th avenue store. I asked for help about my reward card and the cashier was rude. My friend and I can see his face like not wanted to help. Very bad customer service.

Went their for a covid Test. My son and daughter went to an urgent care and were given their results in 5 minutes. No joke, 5 minutes. 2 days later and I'm still waiting and I'm sick as a dog.

I think it's outrageous to have people pulling thru the drive thru to do covid tests. What abt the rest of us that can't walk all the way to the back where ALL the big pharmacies put their departments? Then we get stuck in line bc some people don't read directions well? Why can't they pull into a nearby spot? When they're done they can walk it over. Just another way customers get walked on.

DO NOT PAY ONLINE FOR ANY RITE AID TRANSACTIONS! DO SO AT YOUR OWN RISK! Had a horrendous experience at STORE 2771 in Rochdale Village Mall in NY.

I love this riteaid 04294, the store is so clean that I feel comfortable in the store.and the manager help me out with everything I was looking and very nice and cool.

Rite aid is mostly unremarkable. Selection is like any other store in the area.
As for the service, the employees are often rude. One employee at the pharmacy was especially horrible. Very unprofessional. I am only giving one extra star because of the shelf stocker who actually helped me.
I will not be coming back to rite aid. I would much rather go elsewhere.

I bought a mac fit watch from your ad. It lasted 14 days the plug in broke I really like the watch it worked great while charged but to charge it the band pulled apart it fit so tight it broke when we tried to get it apart. Sue Pollock

THEY SUCK THEY DON'T CARE ABOUT THE CUSTOMERS THEY JUST SEE $$$$ SCREW THESE SCUM BAGS TAKE YOUR SCRIPTS TO WALGREENS

After reading all of these terrible reviews I shall NEVER deal with Rite Aid. Who needs that bad experience?